Privacy Policy

1. Who We Are

Topntouch Digital ("we", "us", "our") is an influencer marketing agency based in Gwalior, Madhya Pradesh, India, operating topntouch.com. This policy explains what data we collect through this website — our public site, free creator tools, and creator network directory — and how we use it.

2. Information We Collect

• •Contact details you submit — name, company, email, phone, and message — through our contact form, lead magnets, newsletter signup, or ROI Estimator tool.
• •Creator application details — name, email, platform, handle, follower count, and niche — if you apply to join our creator network.
• •Tool usage data — which free tools you use (ER calculator, rate calculator, etc.) — collected anonymously with no personal identifiers attached.
• •Data you enter into client-side tools (Media Kit Builder, Bio Link Builder, Invoice/Contract Generators) — this stays in your browser and is only sent to us if you explicitly submit a form or share a link.
• •Basic technical data (browser type, device, pages visited) collected automatically for analytics and security purposes.

3. How We Use Your Information

• •To respond to enquiries and provide quotes for our services.
• •To evaluate creator applications and connect creators with relevant brand campaigns.
• •To send occasional emails about our services, free tools, or industry insights — you can unsubscribe anytime.
• •To improve our website and tools based on anonymous usage patterns.
• •To maintain security and prevent abuse (e.g. spam/bot submissions on our forms).

4. Data Sharing

We do not sell your personal data. Your contact details are used internally by our team to manage leads and creator relationships. We use Supabase (database) and Vercel (hosting) as infrastructure providers, both of which process data on our behalf under their own security and privacy standards. We do not share your information with third parties for their own marketing purposes.

5. Cookies

We use minimal cookies/local storage — primarily to remember your preferences (e.g. dismissing our newsletter popup) and, on tool pages, to store your own tool inputs locally in your browser. We do not use invasive third-party ad-tracking cookies at this time.

6. Third-Party Embeds

Some pages embed content from third parties — Instagram (for reels in case studies), Calendly (for call booking), and WhatsApp (for chat). These services may set their own cookies or collect data per their own privacy policies when you interact with their embedded content directly.

7. Data Retention & Your Rights

We retain lead and application data for as long as reasonably needed to serve our business purpose, or until you ask us to delete it. You can request access to, correction of, or deletion of your personal data at any time by emailing us at hello@topntouch.com.

8. Security

We use industry-standard measures — encrypted connections (HTTPS), access-controlled admin systems, and role-based permissions — to protect your data. No system is 100% secure, but we take reasonable steps to safeguard information you share with us.

9. Children's Privacy

Our services are intended for businesses and individuals aged 18 and above. We do not knowingly collect data from children.

10. Changes to This Policy

We may update this policy from time to time to reflect changes in our practices. The "last updated" date below will always reflect the most recent revision.

11. Contact Us

Questions about this policy or your data? Email us at hello@topntouch.com or reach out via the contact page.